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Frequently Asked Questions

How do I install an Ecosolex energy storage system?

Installation of our energy storage systems should be performed by certified professionals. We provide detailed installation guides and can connect you with our network of approved installers to ensure your system is set up correctly and safely.

What maintenance is required for Ecosolex products?

Ecosolex systems are designed for low-maintenance operation. However, regular checks and servicing by our authorized technicians are recommended to ensure optimal performance and longevity. We provide maintenance schedules and support in our user manuals.

How can I track the performance of my Ecosolex system?

Our systems come with integrated monitoring software that allows you to track performance metrics in real-time. You can access this data through our cloud platform or via our mobile app, giving you insights into energy usage and system health.

Is there a warranty on Ecosolex products?

Yes, all Ecosolex products come with a comprehensive warranty covering manufacturing defects and workmanship. The warranty period varies by product, and details can be found in the product documentation or on our website.

How do I update the software on my Ecosolex system?

Software updates for our systems are typically performed over-the-air through our cloud platform, ensuring your system always runs on the latest version. For manual updates, our support team can guide you through the process or perform the updates remotely.

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